Unlimted Internet in more than 100 countries

General conditions of subscription to IZIWIFI Service

The Distributor, owner of a fleet of modems routersWiFi, offers the sale and rental of appliances and electronic equipment under optimal conditions. The Distributor offers this service under the name “Iziwifi”.

Before any use or reservation of an Iziwifi service, it is imperative to be aware of these special conditions, by ticking the box or by clicking on the hypertext link provided for this purpose. Without this acceptance, the continuation of the process of purchase or reservation is technically impossible, the User agrees to read it and to accept the content. Consequently, the finalization of the purchase or booking process on the website implies the express acceptance by the User of these terms and conditions.

1. Use and Purpose of the Website
2. Your Booking & Definitions
3. Conditions of Purchase
     3.1 Price and validity of the offer
     3.2 Payment
     3.3 Additional services
     3.4 Refunds
     3.5 Modification and Cancellation
     3.6 Penalties and Franchise in case of non-return
     3.7 Insurance and Franchise Reduction
4. Delivery in mainland France, Corsica and Monaco and in Europe
5. Personal data & Cookies
6. Intellectual property
7. Liability and guarantees
8. Force majeure and nature of the network
9. Right of withdrawal
     9.1. Right of withdrawal and return arrangements
     9.2. Refund
10. Miscellaneous
     10.1 Evidence
     10.2 Partial Invalidity – Integrity – Changes to Conditions
11. Applicable law and attribution of jurisdiction

1. Use and Purpose of the Website

1.1The Website belongs to G2V, a limited liability company, registered in the Trade and Companies Registry of VERSAILLES under the number 442 035 028 whose registered office is at 57, boulevard de la République Espace Lumière Bat. 78400 Chatou (hereinafter referred to as “Distributor”).

1.2 Purpose – G2V, acts as a distributor and renter of electronic devices allowing the Internet connection via a 3G or 4G network. The user wants to buy a device or rent the services to the Distributor.

1.3 The User declares that he / she is of legal age, has the legal capacity to conclude the present contract and to use the Website in accordance with the provisions of the present terms which he understands perfectly and accepts. The User agrees to assume full financial responsibility for any use of the Website. The User declares, moreover, that all the information communicated during the opening of the account is true, complete and exact and he undertakes to update them.

1.4 Limitations of the rights to the use of the Website – The User expressly acknowledges and accepts that the Website is designed for personal use. It recognizes to make a reasonable and normal use insusceptible to undermine it. It undertakes not to hinder or interfere in any way with the operation of the Website. The User agrees not to use the Website for illegal or prohibited purposes. The User is aware of the specificities of Internet communications and in particular the impossibility of guaranteeing continuous service. You may not modify, reproduce, duplicate, copy, distribute, sell, resell or otherwise exploit the Website for any commercial or non-commercial purpose, outside of the limits set by the terms. Based on a legitimate reason, the Distributor reserves the right, at any time and without notice, to refuse or suspend access to the Website.

1.5 Limitation of liability – The Distributor grants a right of use of the Website, which is non-exclusive and non-transferable. The grant of the right to use the Website does not entail any transfer of ownership. The Distributor does not guarantee that the Website is free of errors and malfunctions. The Distributor is expressly subject to an obligation of means and will not be liable for any defects in the operation of the Website. Subject to the mandatory legal provisions to the contrary, the Distributor shall in no case and under any circumstances be liable for any indirect damage resulting from the use or inability to use the Website. The User alone bears the risks associated with the use of the Website. In no event shall the Distributor be held liable for the possible loss of revenues, profits and consequential costs indirectly incurred by the User as a result of the use of the Website or its possible malfunctions. As a result, the User is solely responsible for the operations that he performs while using the Website.

1.6 Case of suspension of access to the Website – The Distributor may suspend the connection to the Website, without notice, without claim for compensation, in case of default of payment, cessation of payment, judicial reorganization or serious breach.


2. Your Booking & Definitions

2.1 “Product” means a portable modem / router that connects to the Internet over the Wi-Fi network. It does not require any installation, cable or software. It works as a Wi-Fi hotspot but is personal. It allows a secure, efficient and fast Internet connection on a perimeter of 100 Destinations. This modem saves on roaming charges within the coverage limits of the local operator. This term also refers to additional products that the User can subscribe to as part of the booking process. “Order” means an order by which the User requests the Distributor to purchase or rent a Product and / or additional services. The order is not worth final confirmation. It informs the User that it is registered for processing. The file will be considered as reserving and confirming as soon as payment is confirmed. Bookings made through the Website will be subject to the terms and conditions of the Distributor and the terms and conditions of the Supplier. In accordance with the requirements of Article 1369-8 of the Civil Code, the User accepts the use of the electronic medium as the method of conclusion of the contract. The electronic document formalizing the contract will be recorded in the Distributor’s files.

2.2 Role of the Distributor – As an online vendor, the Distributor is subject to the regime defined by the Consumer Code.

2.3 Booking procedure – After placing an order, the Distributor will send a confirmation email. This first confirmation email will summarize the essential elements (the product, the reserved service, the price, the quantity, the duration of the lease) relating to the order placed by the User. In the absence of such a document, the reservation will not have been taken into account. In accordance with Article 1369-5 of the Civil Code, the order and the order confirmation are considered as received when the parties to whom they are addressed can have access to it.

3. Conditions of Purchase

3.1 Price and validity of the offer

The price displayed includes day-pass and fair-use. Prices are expressed as any value added tax (VAT). Prices also include postage, handling and packaging of the acquired product or service unless otherwise indicated. At the final stage of the booking process, the following elements will be recalled:

Number of devices purchased or rented; Price;
Duration in the case of rental;
Date of receipt and date of dispatch;
Estimated date of delivery for the Product;
Penalties applicable for late return of Products in case of rental. The transport costs are clearly displayed during the purchase process in the summary section called “Cost of transport”. A non-surcharged number will be communicated after the validation of order. From this number or email contact@iziwifi.fr, the User can inquire about the status of his order. Please bring your order number and / or fill it in the subject of the email.

3.2 Payment

The registration of the order is effective as soon as the Distributor has generated a file number. But the reservation is definitive from the moment of full payment by the User. The payment being an essential condition of the contract, the order will be canceled for non-payment. This also applies to any rejection of payment, regardless of the cause. Before receipt and receipt of the full payment, the Distributor is not obliged to perform its service. In any case, the User is responsible for the payment of all agreed amounts for the products or services ordered. Are not considered as debt discharge: the delivery of a credit card number as the agreement of the payment center is not obtained or a transfer before confirmation of the bank of the User. In the absence of payment by the User within the prescribed time, the Distributor is entitled to cancel the reservation. In the event that the payment turns out to be irregular, incomplete or non-existent, for any reason whatsoever, the reservation will be canceled, the resulting costs remaining the responsibility of the User.

3.2.2 Means of payment – The Distributor offers a payment by Visa and Mastercard.

3.2.3 Security in credit card payment transactions – The User must enter all the information shown on the credit card for each purchase made from the Website. This information is only kept in the Distributor’s files for the time needed to finalize the contract (from full payment to any refunds). All information is encrypted on the Distributor’s secure server. The User authorizes the Distributor to use the information appearing on the payment card to (i) proceed with the purchase of the services requested and process the related costs, (ii) transmit to the Supplier in order to make the reservation, ( iii) pay insurance, if applicable, (iv) make authorized refunds. In order to ensure the security of the credit card payment and in the context of the fight against fraud, the Distributor implements secure and authenticated payment “3D Secure” (also called “Verified by Visa” and “MasterCard SecureCode”) on the bank transactions made during the validation of your order. This authentication payment system ensures optimal security during your online purchases. In practice, when paying, the bank verifies the identity of the payer. This means that you will be asked for: your card number, expiry date and cryptogram (the last three digits on the back of your card). You will be redirected to your bank’s site which will ask you to enter a secure code to accept the transaction. This service is offered free of charge by your bank for your payments by Carte Bleue, Visa and Mastercard. In case of expenses, these remain the responsibility of the payer. It should be noted that each bank is free to choose its means of authentication, and therefore it is she who communicates to you the secure code to communicate. We advise you to contact your bank to obtain the necessary information.

3.2.4 Payment Rejects – The Distributor reserves the right to pass on the costs related to payment rejections.

3.2.5 Fraud and Unpaid User – The User assumes all consequences relating to fraudulent and unpaid transactions. He undertakes to honor all fraudulent and unpaid transactions made from the Website.

3.3 Additional services Fees are applied for any additional services requested by the User. Rates are communicated during the booking process.

3.4 Refunds Refunds will be made using the method of payment used at the time of purchase.

3.4.2 Cancellation fees

Cancelation date


More thant 30 days before rent start date


Between 30 days and expedition date 

15€ for the process and booking fees

If the Product has already been sent, the delivery / return costs will be charged to the User including the period during which the portable WiFi modem / router is unavailable for a period of 24 hours from the date of delivery / provision indicated by mail.

3.5 Modification and Cancellation

3.5.1 Procedure For any modification or cancellation, the User must contact the Distributor directly by indicating the file number communicated on the confirmation email. The Distributor will confirm receipt of the cancellation or modification request. In the absence of such a document, the request for cancellation or modification is considered not taken into account by the Distributor. In the event of cancellation or modification by the User, and after deduction of the sums due to the distributor (taxes, cancellation / modification costs, postal charges and insurance), the Distributor shall reimburse the User within a reasonable time all sums previously paid. The cancellation or the modification of the order for whatever reason does not exempt the User from the payment of the sums of which he is indebted with the Distributor.

3.5.2 Penalties and Franchise in case of non-return

In the event of non-return of the Product and the Additional Services or of deterioration considered non-repairable, the Distributor will apply the following penalty:


Amount of the Franchise

Iziwifi device


extra powerbank


Car charger


* In case of subscription to a deductible insurance, the User will be liable for 50 € and not 250 €. The Distributor will debit the relevant amount on the payment card registration during the transaction.

3.6 Insurance and Franchise Reduction

No insurance is included in the prices offered on the Website. The Distributor offers insurance for a deductible reduction. This insurance only covers the Iziwifi router. When subscribing to the deductible reduction insurance, the User will only be liable for 50 €. For any damage or loss of the Product, the User who has subscribed to the guarantee must notify the Distributor by email to the contact @ iziwifi.fr.

4. Delivery in mainland France, Corsica and Monaco and in Europe

Orders will be delivered to the address indicated by the User when booking against signature. The Distributor can not be held liable in the event of misrepresentation of false, inaccurate or incomplete data provided by the User, or if delivery can not be made for reasons beyond the control of the delivery company used for this purpose. , such as the absence of the recipient.

5. Personal data & Cookies

As part of the reservation, the personal data collected will be subject to computer processing. The User is invited to read the personal data charter. In case of contradiction between these Terms and the personal data charter, the latter will prevail.

6. Intellectual property

The User acknowledges that the Distributor owns the Website and the Products. The User acknowledges the original character of the software and its protection by the provisions of the Code of Intellectual Property and by international conventions. All elements of the Website, whether visual or audio, including the underlying technology, are protected by copyright, trademarks or patents. Likewise, the trademarks, logos and designs appearing on the Website are the exclusive property of the Distributor. Their disclosure shall in no way be construed as granting any license or right of use whatsoever to the said trademarks and distinctive elements protected by copyright. They can not be used under penalty of forgery. Thus, none of the documents from the Website may be copied, reproduced, republished, downloaded, posted, transmitted or distributed in any way whatsoever. However, it is possible to download a copy of the documents on a computer for your personal use and only for non-commercial purposes, provided that you do not modify the information contained and keep intact all copyrights and other proprietary notices. The modification of these documents or their use for another purpose constitutes an infringement of the Distributor’s intellectual property right. The User agrees not to infringe in any way the property rights held by the Distributor. Any hypertext link to the Website and using the technique of “framing” or “in-linelinking” is strictly prohibited. In any case, any link must be withdrawn at the request of the Distributor.

7. Liability and guarantees

The Distributor offers the Website as is and does everything possible to ensure its updating, maintenance and operation, but gives no guarantee as to the technical flaws or the infallibility of the operation or as to the fact that the system or portal will be operational at all times. Some information is punctually cached and only verified in real time when you confirm your booking. The Distributor declines all responsibility for any damage resulting directly or indirectly from the purchase of a product or service offered on the Website, unless otherwise provided by law.

The Distributor can not, in any case, be held liable when the damage is attributable to the User, or the fact, unpredictable and insurmountable, of a third party outside the provision of services provided for in the contract, or a case of force majeure. The Distributor warrants that the Products fleet is in good working order on the day of delivery.

The User agrees to respect and protect the Products. The User also undertakes not to sublet or grant access to a third party without the prior written consent of the Distributor. The User agrees to use the Products as a good father.

The User will be solely responsible for any damages that may arise from improper use of the rented Products.

8. Major issue and network quality

Neither party can be held responsible, nor be considered as being in violation with the conditions of sale for any delay or failure in the execution of the contract resulting from events of force majeure, as defined by the jurisprudence of the French courts. The use of the Internet is at the risk of the person who connects.

The Distributor can not provide any guarantee, in particular concerning the absence of interruption or error of the service or the performances of this one. If, as a result of force majeure (including, inter alia, political or social unrest or precarious situation affecting security), irregularities are noted in provision of services due to the occurrence of unexpected events that the Distributor can not control, the Distributor is released from all legal responsibilities incumbent on him as a result of these irregularities or non-compliance.

9. Right of withdrawal

9.1. Right of withdrawal and return arrangements

You have a right of withdrawal of fourteen (14) calendar days from the date of receipt or withdrawal of your entire order. During these delays, You will be able to return the Products without having to justify reasons, nor to pay a penalty.

All Products may be subject to withdrawal, except those excluded by law in Article L121-21-8 of the Consumer Code. Returned Products must be intact and complete and must not have been activated. To exercise your right of withdrawal, You may use the standard withdrawal form to be completed here, or make any unambiguous statement indicating your intention to return the Product to us.

The Distributor will acknowledge receipt of your withdrawal, by email. You must then return the Products to the Distributor no later than fourteen (14) days following your withdrawal, namely: – by La Poste at the following address: G2V -IZIWIFI – 57 Boulevard de la Republique – Espace Lumiere – Building 8 – 78400 CHATOU – France. Return costs via La Poste are your responsibility.

9.2. Refund

The Distributor undertakes to reimburse you the totality of the sums paid at the reception of your parcel in its warehouses or upon reception of the proof of return of your parcel which you will have sent us to the following address: G2V – IZIWIFI – 57 Boulevard of the Republic – Espace Lumière – Building 8 – 78400 CHATOU – France. Return costs via La Poste are your responsibility.

The Distributor will refund the returned Products to you, subject to compliance with the above conditions, and the standard “out of the box” delivery charges if you return your entire order. Supplied deliveries are reimbursed up to the standard delivery charge.

If You do not return your entire order and keep one or more Products ordered, the amount of the delivery charges “go” will not be refunded by the Distributor.

The refund will be made via the means of payment used during the returned order.

For any other means of payment or in case of failure or impossibility of previous refunds, the refund will be made by check letter sent to the billing address.

10. Various
10.1 Proof

It is expressly agreed that, except in the case of a manifest error on the part of the Distributor whose User reported the proof, the data stored in the Distributor’s information system has probative force as to the bookings made by the User. Data in computer or electronic form constitutes valid evidence and as such is admissible under the same conditions and with the same probative value as any document that may be drawn up, received or kept in writing.

10.2 Partial Invalidity – Integrity – Changes to Conditions

10.2.1 Partial Invalidity – If any of the clauses hereof would be or become unlawful or unenforceable, it is agreed that the other provisions herein shall remain lawful and enforceable against the parties irrespective of such unlawful or unenforceable clause (s).

10.2.2 Integrity – If any of the provisions of these conditions are declared void or irrelevant in the light of any applicable law or regulation and / or a court decision having the force of res judicata, it shall be deemed unwritten and will not invalidate the other provisions.

10.2.3 Changes to Terms of Sale – Terms may change at any time without notice. These modifications are materialized by updating and dating the said conditions. It is understood that these changes will only apply to bookings made previously. It is therefore imperative that the User consults the General Conditions at the time he makes his reservation, in particular to ensure the provisions in force. It is the User’s responsibility to adapt his own sales conditions and contractual documents to the specificities of the Distributor.

11. Applicable law and attribution of jurisdiction

The conditions of sale and use govern the relations between the parties and are subject to French law. Any dispute relating to their interpretation and / or execution is the responsibility of the Commercial Court of Versailles.powerbank